WHAT I DO
Our department works hard to provide excellent customer service, with many of us working from our customers' development centers. I am responsible for Sales and Engineering for a multi-national motorcycle manufacturer. I work with a great group of people - and I'm grateful.
I've worked with dozens of our customers all around the country. I have made some very good friends over the years. I like working for a company with a team that really cares about the customers we have.
A TYPICAL DAY
One of the things I like about my job is the fact that every day is different. Any given day could consist of any or all of the following: design review meetings, mock up reviews, design validation builds, troubleshoot warranty claims, consult on new bolted joints, proofread prints and meetings with the customers' engineers and purchasing staff.
One highlight for me was when I traveled to Germany for our customer to a luxury automotive manufacturer in Germany. I worked with their engineers for a week on a new power train. It was great to travel outside of the US and meet and work closely with other engineering experts on this exciting project.
Be grateful for the people who support and work with you. Be honest and take ownership if you mess up.
Since I work inside our customer's development center, they see me as one of their own team. They appreciate having a fastener expert onsite actively working on solutions. They also usually give me a quick call or stop me if I'm walking by.
WHEN I'M NOT WORKING
In my spare time I like to do wood carving. In the past I've made a variety of decorative duck decoys. I have also carved a number of Santa figures for the holidays. Of course, I love to ride motorcycles and I love spending time with my wife and two kids.
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